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Importing Demo get stuck – cant import any demo

This topic has 7 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

RenklerDesgin

Participant

August 3, 2022 at 18:27

Hi, There is two errors that i get:

1- First one which is the most important. i cant import any demo. it get stuck in the loading white popup. i tried to change the demo but still get the same problem.

2- Second issue, i tried to install X store plugin (Which is required) but as soon as i activate it the website go down with Critical issue. i have to delete the plugin so i can restore my panel. off course this is happening before installing the demo coz i cant import it.

Please, contact administrator
for this information.

#331003 Copied Theme version: 8.2.4

6 Answers

RenklerDesgin

Participant

August 3, 2022 at 18:31

i have to share that all system requirements are good

#331004 Copied

Awais Ahmed

Participant

August 4, 2022 at 05:50

Hello, @RenklerDesgin,

Can you please share your site WP Admin and Cpanel Login details in the below-listed format, in the private content area of this topic, and also let me know which Demo and with which page builder (Elementor, WP Bakery) you want to Import so that I’ll import it on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:

Regards 8Themes Team.

#331012 Copied

RenklerDesgin

Participant

August 4, 2022 at 14:38

Thank you for your reply i will share it in the private area as requested. Kindly let me know when you finish. Thanks for the support

Please contact administrator
for this information.

#331107 Copied

Rose Tyler

Support staff

August 4, 2022 at 15:25

Hello,

It looks like something is wrong with your WP installation. I’ve activated a default theme Twenty Twenty and tried to install WooCommerce plugin, and got the error also. It means the problem is independent of our theme. Contact your hosting provider and ask about assistance, check the server error log.

Regards

#331111 Copied

RenklerDesgin

Participant

August 5, 2022 at 16:37

Ok thanks for the reply. I have discussed the matter with the site owner. We must start with the website work ASAP but we are not sure of the hosting as he provide it himself. So we will deploy the website on a temporary link (wordpress) which belongs to our company and finish the work coz we can have more delay. meanwhile we can check the hosting problem and see what to do.

I would like to ask you is it possible to install the theme and import the demo on the new link? it is completely a new hosting as well.

I will install the wordpress and not do anything else to prevent any issue. We would like to have a clean version of car-parts demo installed and ready to edit (https://xstore.8theme.com/elementor/demos/car-parts)

If yes you can do that for us, I will provide the new access in the private section along with the product code.

Thank a lot for your support

Please contact administrator
for this information.

#331171 Copied

Rose Tyler

Support staff

August 5, 2022 at 17:46

Hello,

Demo content imported. Please check.
Let us know if you need any further assistance.

Regards

#331176 Copied
Tagged: best selling, demo, importing, stuck, themes, woocommerce
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Importing Demo get stuck – cant import any demo

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