Importing demo not working - by Bisisica

This topic has 9 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

  • Avatar: Patchouli
    Bisisica
    Participant
    July 30, 2020 at 11:54

    Hello, I try to import “Beauty one page” demo but I get a no ending loop of “Importing demo content… Please wait, it may take up to 2 minutes.”

    Is there another way to import demos?

    When I click “INSTALL BASE DEMO CONTENT” I have the message “No access!”

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2020 at 16:24

    Hello,

    Take our apologies that you faced any inconvenience using our theme.
    Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?

    Regards

    Avatar: Patchouli
    Bisisica
    Participant
    July 30, 2020 at 18:03

    Hello, the login info are in the private area.

    Thanks,

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 31, 2020 at 07:22

    Hello,

    Thank you. What about link to your site or WP Dashboard?

    Regards

    Avatar: Patchouli
    Bisisica
    Participant
    August 1, 2020 at 08:47

    Hello,

    You have the link in private area.

    Thanks,

    Please contact administrator
    for this information.
    Avatar: Patchouli
    Bisisica
    Participant
    August 1, 2020 at 17:38

    Hello,

    The error messages:

    Deprecated: Unparenthesized a ? b : c ? d : e is deprecated. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /home/xxxx/wp-content/plugins/screets-lcx/core/library/options-fw/options-fw.php on line 487

    Notice: Trying to get property ‘base’ of non-object in /home/xxxx/wp-content/plugins/Ultimate_VC_Addons/modules/ultimate_tab.php on line 1333

    Notice: get_current_page was called incorrectly. Current page retrieval should be called on or after the current_screen hook. Please see Debugging in WordPress for more information. (This message was added in version 0.16.0.) in /home/xxxxx/wp-includes/functions.php on line 5167

    Notice: get_current_page was called incorrectly. Current page retrieval should be called on or after the current_screen hook. Please see Debugging in WordPress for more information. (This message was added in version 0.16.0.) in /home/xxxxx/wp-includes/functions.php on line 5167

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 3, 2020 at 09:13

    Hello,

    1) We have fixed the isue with the demo content import. Check now.
    2) screets-lcx error is related to PHP 7.4, it looks that plugin does not support it. We can do nothing with this because we are not plugin developers. We could just offer you an update once plugin author fixes the bug and release the update.
    Do you plan to use live chat on your site? Because there is no need to keep enabled plugins that you don’t really plan to use and if these plugins are not required.

    Regards

    Avatar: Patchouli
    Bisisica
    Participant
    August 4, 2020 at 09:58

    Hello,

    Can you tell me what have you modified? Maybe I will resume the installation and to know what to fix directly.

    Thanks,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2020 at 10:06

    Hello,

    Please, don’t change parent theme and royal-core plugin till the next theme update. If you need to make any changes use child theme only.
    Fix of the demo content import will be included in the next theme update.

    Regards

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