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Impossible setting up the footer background color.

This topic has 6 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

gfdesign

Participant

December 4, 2016 at 22:09

Dear support
Plase take a look in these images:

Could you tell us what are doing wrong?
Thanks

#147870 Copied Theme version: 3.1

5 Answers

Olga Barlow

Support staff

December 5, 2016 at 15:00

Hello,

As I can see you have added widget into Prefooter widget area http://prntscr.com/dflxka (Appearance > Widgets) Unfortunately we don’t have bg color options for the prefooter area. Eiter use Footer widget area or use Static Block to create prefooter layout and add the color for the prefooter row.

Regards

#147947 Copied

gfdesign

Participant

December 5, 2016 at 15:28

Hi Olga
I’ve corrected my issue following your instructions. Thanks
I take advantage making a new question related to this.

I’ve added “HTML text” widget to “Footer Column 1”, “Footer Column 2”, “Footer Column 3” and “Footer Column 4” areas, however I don’t see these widgets. In the Xstore preferences we have set up with this configuration:

Any idea what could be the problem?
Regards

#147955 Copied

Olga Barlow

Support staff

December 5, 2016 at 16:06

Hello,

Could you, please, provide me temporary admin panel access? I’ll check what could be the reason of your issue.

Regards

#147971 Copied

gfdesign

Participant

December 5, 2016 at 16:12

Sure, here you go:

Please, contact administrator
for this information.

#147976 Copied

Olga Barlow

Support staff

December 5, 2016 at 16:56

Hello,

It’s because of your custom http://prntscr.com/dfnj6k

If you want to create footer with custom layout you can choose 1 column in footer settings, create footer Static Block with layout you need and use 8theme – Static Block widget to show this block in Footer widget area.

Regards

#147989 Copied
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