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Impossible to import demo data on Hostinger

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

issamb

Participant

October 7, 2024 at 01:20

Hello,
It’s impossible for me to import demo data even after the server requirement is already compatible & fulfills the requirement.
i also contacted the support as i saw on previous post so it fits “Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8”

Please, contact administrator
for this information.

#417464 Copied Theme version: 5.4.2

4 Answers

Tony Rodriguez

Support staff

October 7, 2024 at 06:00

Hello, @issamb,

Thank you for contacting us and for using XStore.

Please disable all 3rd-party plugins and then import demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

If the issue persists, please delete demo content and let us know which demo you want to import on your website, so that we will import the demo on your website.

Best regards,
The 8Theme Team

#417479 Copied

Ricardo

Participant

October 7, 2024 at 06:14

I have the same problem

#417480 Copied

Ricardo

Participant

October 7, 2024 at 06:17

See console error

Files is visible for topic creator and
support staff only.

#417481 Copied

Tony Rodriguez

Support staff

October 7, 2024 at 06:56

Hello, @Ricardo,

Thank you for contacting us and for using XStore.

We kindly request that you initiate a new topic on our support forum. Please include your site’s wp-admin access details in the private content area of your post. Additionally, inform us about the specific demo you wish to import to your website.

Once we have this information, we will proceed to check and import the requested demo onto your new WordPress site.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#417489 Copied
Tagged: fix woocommerce template problems, hostinger wordpress import failure, hostinger wordpress woocommerce, import demo data issues, resolve woocommerce demo import, woocommerce templates on hostinger
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