Impossible to install child theme on localhost

This topic has 4 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: chiche.solene
    Chiche Solene
    Participant
    March 2, 2024 at 07:34

    Hi,

    I downloaded XStore child theme from my account and I’m trying to upload it to my staging site in local, but unfortunately it says uncompatible archive.
    Thanks for the help.

    Best,
    Solène

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 2, 2024 at 08:02

    Hello, @Chiche Solene,

    Thank you for reaching out to us with your concern.

    In order to address the concern you have encountered, we kindly request that you download the most recent version of the child theme by accessing the provided link below:

    https://we.tl/t-r3hjCQBPG7

    Once downloaded, please proceed to install it on your website. We are optimistic that this will effectively resolve the issue at hand.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

    Avatar: chiche.solene
    Chiche Solene
    Participant
    March 2, 2024 at 14:19

    Hello,
    Indeed it resolved the issue.
    Thanks,
    Solène

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 2, 2024 at 14:20

    Dear Chiche Solene,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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