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Impossible to update xstore template (error message)

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

jeffe jeremy

Participant

January 30, 2024 at 08:00

When I try to update the theme, it is impossible and the following message occur:

An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

how to solve it? thank’s

#381702 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

January 30, 2024 at 08:41

Hello, @jeffe jeremy,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you take a moment to read and adhere to the instructions provided in our theme documentation. https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/

We trust that this will assist in resolving your issue.

Warm regards,
The 8Theme Team

#381709 Copied
Tagged: best selling woocommerce templates, error xstore template update, fix xstore update issues, resolve woocommerce xstore error, woocommerce themes troubleshooting, xstore template update solution
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