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In checkout it is not possible to increase or decrease the number of the items in the car.

This topic has 6 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

Juergen

Participant

August 25, 2024 at 15:37

It is not possible to increase or reduce the number of items in the checkout.
Unfortunately, I haven’t found out what the problem could be.

One more question: Is it possible to add an order bump* in the checkout?

* Order bump is a technique that helps online retailers to generate more sales. It allows you to offer an additional product or service directly on the checkout page. When the customer clicks on it, it is automatically added to their order.

#411550 Copied Theme version: 9.3.18

5 Answers

Jack Richardson

Support staff

August 26, 2024 at 09:56

Dear @Juergen,

I hope this message finds you well. We have noticed a potential issue related to the modification of product items in the checkout order details, which appears to be linked to the WooCommerce-Germanized plugin currently active on your website. Could you kindly verify whether the quantity issue still occurs with the plugin deactivated? Also, you can deactivate the feature of quantity on product by navigation to Theme Options -> WooCommerce -> Cart/Checkout layout (https://prnt.sc/LYH44KezZ42V).

Additionally, regarding your inquiry about enhancing order bumps, we suggest implementing the Cross-sells/Upsells XStore Elementor widgets on your checkout page. These widgets could effectively address your requirements. For more detailed information on configuring these widgets, please visit: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/#cross-sells.

Thank you for your attention to these matters. We look forward to your feedback and are here to assist with any further questions you might have.

Best Regards,
Jack Richardson
The 8Theme Team

#411620 Copied

Juergen

Participant

August 26, 2024 at 13:05

Hi Jack,

The problem that you can’t increase or decrease the quantity just before paying really bothers me.

Is it not possible to display this using css? When I add a product to the shopping basket, I can easily change the quantity.

https://www.dropbox.com/scl/fi/neniiflsabr0hqjeumr41/2024-08-26_13-59-22.jpg?rlkey=1pfi7tu41q8a2v0zifi3crsm8&dl=0

It only doesn’t work during the checkout process.

https://www.dropbox.com/scl/fi/9l8n9za4pas26gyndseu4/2024-08-26_13-57-07.jpg?rlkey=m9lhryeuxtgrb8g809d1f98ck&dl=0
Please check if the problem cannot be solved.

#411650 Copied

Jack Richardson

Support staff

August 26, 2024 at 14:11

Dear @Juergen,

We are pleased to inform you that we have successfully resolved the issue you were experiencing with your WooCommerce checkout process. Our solution involved copying the file from xstore/woocommerce/checkout/review-order.php to xstore-child/woocommerce/checkout/review-order.php. We then implemented a few necessary modifications within the file of your child-theme.

You can view the functioning result at the following link: https://gyazo.com/e8f9681af1d346629269b597fe929446.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#411668 Copied

Juergen

Participant

August 28, 2024 at 08:22

Hi Jack,

thank you very much for your efforts. Now everything looks perfect. Thank you very much.

Juergen

#411927 Copied

Andrew Mitchell

Support staff

August 28, 2024 at 08:22

Dear Juergen,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#411928 Copied
Tagged: decrease items woocommerce, improve woocommerce checkout, increase items woocommerce, woocommerce checkout issues, woocommerce checkout solutions, wordpress themes customization, wordpress themes updates
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In checkout it is not possible to increase or decrease the number of the items in the car.

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