Return to previous page

In checkout page after payment –> add account menu

This topic has 8 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

Gbp

Participant

July 4, 2024 at 14:38

Hi,
when a customer finished payment the checkout page is displayed.
but no action is possible except policy link.

I’d like to redirect instead to account page or the full website header

thank you

#403121 Copied Theme version: 9.3.14

7 Answers

Rose Tyler

Support staff

July 4, 2024 at 15:04

Hello,

Thank you for reaching out to us with your query.

To better understand and address your request, could you please provide us with some screenshots and a video? Additionally, we would appreciate it if you could grant us temporary wp-admin access to review your settings.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#403126 Copied

Gbp

Participant

July 4, 2024 at 16:07

Hi, yes
here a screenshot and details

regards

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#403141 Copied

Luca Rossi

Support staff

July 5, 2024 at 07:02

Dear @Gbp,

We hope this message finds you well. We kindly request that you copy the following file from your parent theme to the child theme:

File Path: /wp-content/themes/xstore/woocommerce/checkout/thankyou-advanced.php

Please place it in the specified location in your child theme after that add the link to your “My Account” page, following line 89.

For your reference, here is a screenshot of the instruction: [https://prnt.sc/jO6xlwhrz59n](https://prnt.sc/jO6xlwhrz59n)

We hope this assists you with the setup. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#403202 Copied

Gbp

Participant

July 8, 2024 at 13:35

Hi, thank you for the suggestion
but this would not stay If I update the parent theme
can I add this into
child theme/woocommerce/checkout/thankyou-advanced.php

?
Thank you

#403619 Copied

Luca Rossi

Support staff

July 8, 2024 at 14:09

Hi @Gbp,

As we suggest in the previous reply, you MUST copy that file into the child theme.

So the correct path should be: /wp-content/themes/xstore-child/woocommerce/checkout/thankyou-advanced.php

Best Regards,
The 8Theme Team

#403625 Copied

Gbp

Participant

July 8, 2024 at 21:52

YEs, good, thx

#403692 Copied

Andrew Mitchell

Support staff

July 8, 2024 at 21:52

Dear Gbp,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#403693 Copied
Tagged: add account menu woocommerce, advanced woocommerce customization, checkout page customization, payment after account menu, woocommerce themes, wordpress themes
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘in checkout page after payment –> add account menu’' has been successfully resolved, and the topic is now closed for further responses

In checkout page after payment –> add account menu

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection