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In desktop header is getting changed automatically

This topic has 4 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Ritik Kumar

Participant

March 28, 2023 at 09:44

I have set my header like this but sometimes my mobile header is showing in desktop mode i am attaching the problem image https://ibb.co/rFgf1x4 please check it and resolve it

Please, contact administrator
for this information.

#351487 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

3 Answers

Tony Rodriguez

Support staff

March 28, 2023 at 10:09

Hello Ritik Kumar,

Thank you for selecting XStore as your WooCommerce WordPress theme.

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. We have disabled Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources under XStore > Theme Options > Speed Optimization.

Additionally, we have disabled Mobile Content Optimization under XStore > Theme Options > General/Layout.

Please refer to the attached image for further reference. https://postimg.cc/9zbDfzqg and https://postimg.cc/N9ggh7bs

Best Regards,
8Theme’s Team

#351490 Copied

Ritik Kumar

Participant

March 28, 2023 at 10:40

in rest of the website the header is coming perfect but in shop page it is showing the same problem please resolve it as soon as possible because we are facing issue.

#351493 Copied

Rose Tyler

Support staff

March 28, 2023 at 12:06

Hello, Ritik Kumar,

Thank you for the response.

We’ve checked the header on your Shop page and do not see the problem.

Please clear the cache of your browser and check one more time.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#351506 Copied
Tagged: automatically, changing, desktop, header, themes, woocommerce, wordpress
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