In desktop header is getting changed automatically

This topic has 4 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 28, 2023 at 09:44

    I have set my header like this but sometimes my mobile header is showing in desktop mode i am attaching the problem image https://ibb.co/rFgf1x4 please check it and resolve it

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 28, 2023 at 10:09

    Hello Ritik Kumar,

    Thank you for selecting XStore as your WooCommerce WordPress theme.

    We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. We have disabled Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources under XStore > Theme Options > Speed Optimization.

    Additionally, we have disabled Mobile Content Optimization under XStore > Theme Options > General/Layout.

    Please refer to the attached image for further reference. https://postimg.cc/9zbDfzqg and https://postimg.cc/N9ggh7bs

    Best Regards,
    8Theme’s Team

    Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 28, 2023 at 10:40

    in rest of the website the header is coming perfect but in shop page it is showing the same problem please resolve it as soon as possible because we are facing issue.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2023 at 12:06

    Hello, Ritik Kumar,

    Thank you for the response.

    We’ve checked the header on your Shop page and do not see the problem.

    Please clear the cache of your browser and check one more time.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.