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In page elementor add element giving error

This topic has 16 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Rose Tyler

anuj01

Participant

November 24, 2024 at 09:53

in page elementor add element giving error

Files is visible for topic creator and
support staff only.

#424912 Copied Theme version: 9.4.5

15 Answers

Rose Tyler

Support staff

November 24, 2024 at 11:39

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#424928 Copied

anuj01

Participant

November 24, 2024 at 11:46

Edit any page with elementor -> if you add any container or elementor template it shows error

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#424930 Copied

Rose Tyler

Support staff

November 24, 2024 at 12:04

Hello, Anuj01,

We’ve checked Woocommerce > Status > Logs and see the next – https://prnt.sc/rv_38MPJlniy
To address this matter effectively, we kindly recommend reaching out to the Pro Elements support team for further assistance.

Best Regards,
8Theme’s Team

#424935 Copied

anuj01

Participant

November 24, 2024 at 13:49

how to cntct them ?

#424949 Copied

Rose Tyler

Support staff

November 24, 2024 at 16:01

Hello, Anuj01,

We would like to inform you that our support services are dedicated exclusively to inquiries directly related to our theme. Upon review, it appears that your questions concerning the design of the Elementor editor and the ‘Bad requests’ issue do not fall within the scope of our support, as they pertain to functionalities specific to the Elementor plugin.

We kindly advise you to await a response from the Elementor support team, as they are better equipped to assist you with issues related to their plugin’s code. Additionally you may post your question on their free support forum -> https://wordpress.org/support/plugin/elementor/.

We appreciate your understanding and are here to assist with any questions related to our projects.

Best Regards,
8Theme’s Team

#424963 Copied

anuj01

Participant

December 7, 2024 at 09:48

My Header become fixed, not moving with scrolling , How to fix it ?

https://new.nynsquare.net/

#426740 Copied

Rose Tyler

Support staff

December 9, 2024 at 08:53

Hello, Anuj01,

We apologize for the delay in responding, as it was due to the weekend.

As we can see the sticky header works on your site. Have you solved the question already?

Best Regards,
8Theme’s Team

#426859 Copied

anuj01

Participant

December 14, 2024 at 13:39

can you help me remove padding on banner , make it full

Files is visible for topic creator and
support staff only.

#427573 Copied

Rose Tyler

Support staff

December 16, 2024 at 08:47

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#427629 Copied

anuj01

Participant

January 4, 2025 at 10:45

gg

#429509 Copied

Rose Tyler

Support staff

January 6, 2025 at 08:10

Hello, Anuj01,

Thank you for your response. However, we regret to inform you that the information provided is unclear to us. Could you kindly review it and provide further clarification if necessary?

Best Regards,
8Theme’s Team

#429589 Copied

anuj01

Participant

January 17, 2025 at 05:02

We have project added in two categories (Residential & commercial )
, can you provide any url so that we can show projects related to that category

for eg :

nynsquare.net/category/residential
nynsquare.net/category/commercial

?

#430905 Copied

Rose Tyler

Support staff

January 17, 2025 at 09:57

Hello, Anuj01,

Thank you for getting in touch with us.

Do you mean portfolio projects? Please go to Dashboard > Portfolio > Portfolio categories > hover over the category title and click on View link.

Best Regards,
8Theme’s Team

#430943 Copied

anuj01

Participant

January 19, 2025 at 02:42

Ok, can u guide me how to customize Submenu items

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support staff only.

#431123 Copied

Rose Tyler

Support staff

January 19, 2025 at 10:11

Hello, Anuj01,

Kindly navigate to Appearance > Menus in your WordPress dashboard to review your settings. Alternatively, if you could provide us with temporary wp-admin access, we would be happy to check the settings on your behalf.

Please let us know how you would like to proceed.

Best regards,
The 8Theme Team

#431151 Copied
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