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In page elementor add element giving error

This topic has 4 replies, 2 voices, and was last updated 26 minutes ago ago by Rose Tyler

  • Avatar: anuj01
    anuj01
    Participant
    November 24, 2024 at 09:53

    in page elementor add element giving error

    Files is visible for topic creator and
    support staff only.
    #424912 Copied Theme version: 9.4.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 11:39

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    #424928 Copied
    Avatar: anuj01
    anuj01
    Participant
    November 24, 2024 at 11:46

    Edit any page with elementor -> if you add any container or elementor template it shows error

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #424930 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 12:04

    Hello, Anuj01,

    We’ve checked Woocommerce > Status > Logs and see the next – https://prnt.sc/rv_38MPJlniy
    To address this matter effectively, we kindly recommend reaching out to the Pro Elements support team for further assistance.

    Best Regards,
    8Theme’s Team

    #424935 Copied
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