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In Single product page Sale Badge not showing

This topic has 5 replies, 2 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

Aryan Raj

Participant

November 11, 2024 at 18:30

See in the home page The sale label/badge is not showing on any of the products on the homepage and it is not showing on any single product page either. But it is showing at some places as you can see in the screenshot here. Please help me.

I have sent you some screenshots, you can see that it is showing at some places and not showing at other places. help me and please reslove my concern.

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4 Answers

Tony Rodriguez

Support staff

November 12, 2024 at 07:06

Hello, @Aryan Raj,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. Kindly clear your browser cache and check your website to confirm the changes.

We have removed the CSS code that was causing the issue, and this has resolved the problem. For your reference, please see the attached image in the private content area.

If you have any further questions or need additional assistance, feel free to reach out.

Best regards,
8Theme Support Team

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Aryan Raj

Participant

November 12, 2024 at 15:48

okay i seen this, but in my home page SALE BADGE is showing but still on single product page it isn’t showing see. Kindly Resolve this issue also

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Aryan Raj

Participant

November 12, 2024 at 15:58

I want to display this discount badge (Kindly see the Image attachment) at the back everywhere, meaning on the homepage as well as on the single product page, meaning everywhere, so how do I do it. And your XSTORE THEME’s default badge is “SALE” “NEW” “HOT”. How do I remove all these badges and how to use my customized sale badge?

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Tony Rodriguez

Support staff

November 13, 2024 at 07:48

Hello, @Aryan Raj,

Thank you for your response.

1/ After thoroughly reviewing your website, we have identified that the issue is being caused by custom code within your child theme. To further investigate, we temporarily activated the XStore parent theme on your website and found that the product badges are displaying correctly across all pages, including the home, shop, and single product pages. For your reference, we have provided an image in the private content area.

To resolve the issue, we kindly recommend reviewing and adjusting the customizations in your child theme.

2/ Kindly refer to the steps outlined in our theme documentation for guidance on managing product badges in XStore. You can access the documentation here: [XStore Badges on Products](https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/).

To disable the default XStore badges, please follow these steps:
1. Navigate to **Dashboard** > **XSTORE** > **Theme Options** > **WooCommerce** > **Shop Elements** > **Product Badges**.

Once the XStore badges are turned off, you will be able to apply your own custom sale badge.

We hope this information is helpful. Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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