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In some mobile browsers, the cart page on the side does not display

This topic has 5 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

kk

Participant

July 26, 2024 at 20:43

The checkout buttons do not display. And cannot be displayed after scrolling the page. How can solve this problem?

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#407206 Copied Theme version: 9.3.16

4 Answers

Tony Rodriguez

Support staff

July 27, 2024 at 11:57

Hello, @kk,

Thank you for contacting us and for using XStore.

We have reviewed your website using a Chrome browser on a personal mobile device and did not encounter any issues with the functionality. To better understand and address your concern regarding the checkout buttons not displaying, could you please specify the type of mobile device and browser you are using?

We are committed to assisting you promptly and efficiently.

Best regards,
The 8Theme Team

#407245 Copied

kk

Participant

July 27, 2024 at 16:42

mobile device: Redmi Note 12T Pro
browser: Quark Browser 、 UC Browser

#407270 Copied

kk

Participant

July 27, 2024 at 16:54

There have the same problem in 360 Browser

#407271 Copied

Tony Rodriguez

Support staff

July 29, 2024 at 06:27

Hello, @kk,

Thank you for your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. Please clear your browser’s cache and revisit your site to see the changes.

We have added padding to the bottom of the Mini Cart dropdown under the following navigation path: XStore > Theme Options > Header Builder > Cart > Mini Cart Dropdown > Computed Box. This adjustment has addressed the issue you were experiencing.

For your reference, we have attached an image illustrating the modification. You can view and adjust the padding value according to your preferences by navigating to the same settings and publishing the changes. https://paste.pics/RKACY

We hope this resolves your concern satisfactorily. Should you require further assistance or have any more queries, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#407458 Copied
Tagged: mobile cart display issue, woocommerce cart page solution, woocommerce mobile display, woocommerce templates fix, wordpress cart page display, wordpress ecommerce troubleshooting, wordpress mobile browsers
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