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In the active filters section (widgets) it only displays the first filter I apply and not the others

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

george kakamoukas

Participant

November 17, 2023 at 11:20

Hi,
I have enabed the active filters widget in shop sidebar. When I apply the first filter value, it is displayed in active filters sections as it supposed to. However, when i apply the second filter it is not displayed in the active filters section, although the filter is indeed applied correctly in the retrieved products.

Help?

#374014 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2

1 Answer

Rose Tyler

Support staff

November 17, 2023 at 15:59

Hello, George Kakamoukas,

Thank you for reaching out to us with your concern regarding the active filters widget on your shop sidebar. We appreciate you bringing this matter to our attention.

We’ve checked your Shop page and do not see the problem – https://prnt.sc/uJ90svC-MnaN

If you referring to Product categories https://prnt.sc/SLZhIOMV42sR , make sure that you are using not Product Categories widget (because this is a list, not a filter), but the Filter Products by Categories widget.

Could you kindly provide us with a video recording that demonstrates the problem in detail? Additionally, we would appreciate it if you could grant us temporary access to your website’s wp-admin. This will enable us to examine your settings more closely and work towards a prompt resolution.

Kind Regards,
8theme team

#374045 Copied
Tagged: active filters issue, best selling woocommerce themes, first filter display issue, fix woocommerce active filters, woocommerce filter display solution, woocommerce filter problems, woocommerce theme troubleshooting
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