IN THEME MISS ONE FOLDER OR FILE AND I HAVE PROBLEM

This topic has 4 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Zdenky
    Zdenky
    Participant
    September 9, 2024 at 08:22

    Here is look link:
    https://prnt.sc/RYj23FXJL44o

    What i must to do?

    Regards
    Zdenko

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2024 at 09:20

    Dear @Zdenky,

    We hope this message finds you well. We would like to clarify that the issue you are experiencing is not related to a missing file in the theme. It appears to be due to a configuration on your server, where a specific option has not been enabled.

    We recommend that you contact your hosting provider and request them to make the ‘uploads’ folder writable by setting the correct permissions on it.

    Thank you for your attention to this matter.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Zdenky
    Zdenky
    Participant
    September 9, 2024 at 09:36

    Ty i will contat my provider ,,

    Regards
    Zdenko

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2024 at 10:21

    Dear @Zdenky,

    Thank you for your cooperation.

    Warm Regards,
    The 8Theme Team

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