Return to previous page

In theme settings Ajax keeps loading and freeze the eshop

This topic has 8 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

leveltgp

Participant

January 25, 2022 at 07:24

Hello, in theme settings Ajax keeps loading and the eshop stop responding. Please take a look and tell me where the problem is. Thank you.

Please, contact administrator
for this information.

#315139 Copied Theme version: 8.0.12 WooCommerce version: 5.8.3

7 Answers

Olga Barlow

Support staff

January 25, 2022 at 12:42

Hello,

I checked your site and don’t see any issues with theme options https://recordit.co/cO8kRP90sD Could you, please, explain in more detail? What browser do you use?

Regards

#315160 Copied

leveltgp

Participant

January 25, 2022 at 17:01

Hello, mostly on Mozilla Iam in admin panel. It happens on theme settings and when I edit brands. Check my recording : https://we.tl/t-ZQdFC2SL07
Also ca you tell me how to remove the three dashes top right corner where was newsletter, track order etc? I keep only track order but 3 dashes/columns remainds there.

#315189 Copied

Olga Barlow

Support staff

January 25, 2022 at 17:24

Hello,

1) Could you try using another browser? OR FF on another PC? Because I don’t see this issue https://prnt.sc/26j6v6a
2) Edit the Connection block and remove elements that you don’t need https://prnt.sc/26j6tq1 disable separator for the elements in the connection block.

Regards

#315194 Copied

leveltgp

Participant

January 26, 2022 at 09:13

Hello, thank you for your help. Can you tell me how to remove the newsletter section or place something else there cause I want to put other content there instead of mailchimp?Mail poet newsletter for example? Thank you again you will get 5 stars review.
Se my image.

#315225 Copied

Olga Barlow

Support staff

January 26, 2022 at 13:29

Hello,

Read this topic https://www.8theme.com/topic/how-to-close-default-pop-up-or-change-options/
Let me know if you need any other detailed instructions.

Regards

#315271 Copied

leveltgp

Participant

January 26, 2022 at 13:39

Hello, this I did it already Iam referring to the mailchimp newsletter signup you have above footer. I send you image to see it.

#315272 Copied

Olga Barlow

Support staff

January 26, 2022 at 16:57

Hello,

Oh, sorry. I thought that you talk about the Newsletter element in header because your image was broken. I found that it’s just a link to wetransfer site.

To change the newsletter form in footer go to Static Blocks > edit Footer static block using the Elementor page builder and change the newsletter form shortcode to the form shortcode that you created under MailChimp > Forms https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ or remove that row at all.
Or use a shortcode of the form of any other newsletter plugin that suits your needs.

Regards

#315299 Copied
Tagged: ajax, eshop, freeze, settings, themes, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘In theme settings Ajax keeps loading and freeze the eshop’' has been successfully resolved, and the topic is now closed for further responses

In theme settings Ajax keeps loading and freeze the eshop

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection