In variable products, do not cross out the regular price

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Cristian Rodriguez
    Cristian Rodriguez
    Participant
    August 2, 2023 at 15:17

    Hello! I want to apply discounts on products, and that they show the discount percentage label, and also the regular price crossed out and the new price in green.

    But in variable products it does not cross out the regular value. Could you fix this problem? Thank you!

    Attached capture with the error.

    https://greendeco.com.ar/wp-content/uploads/2023/08/WhatsApp-Image-2023-07-20-at-15.25.57.jpeg

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 15:30

    Hello, Cristian Rodriguez,

    Thank you for contacting us and for using XStore.

    Please provide URL of page from your screenshot.

    Kind Regards,
    8theme team

    Avatar: Cristian Rodriguez
    Cristian Rodriguez
    Participant
    August 2, 2023 at 15:36
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 15:44

    Hello, Cristian Rodriguez,

    Thank you for your response.

    Please try to disable all 3rd party plugins and activate the parent theme on the site. Check the price displaying after that.

    Here is a screenshot from our test site – https://prnt.sc/5wXGsYTeWwSz (variable product with sale, no additional plugins or customization in files).

    Kind Regards,
    8theme team

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