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In wordpress dashboard media page gone blank.

This topic has 6 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Luca Rossi

Shehzad Ghazi

Participant

July 11, 2024 at 20:02

Hello,

Not sure what happened but suddenly wordpress dashboard is started acting weird. Media page gone blank even there are no thumbnail grids or anything else except the standard WordPress menus. All the option are not working on hover, few options are also not clickable.

Most suggestions I got from google is to deactivate all the plugin and activate one by one, I tried but the problem is still there.

I wanted to test it further but not even able to change the theme because of the same issue.

Please, contact administrator
for this information.

#404279 Copied Theme version: 9.3.15

5 Answers

Luca Rossi

Support staff

July 12, 2024 at 06:00

Dear Mr. Shehzad Ghazi,

We hope this message finds you well. I am writing to inform you that our XStore theme and XStore Core plugin do not incorporate any custom codes or functions that could potentially affect the Media Library page.

It appears that the issue with the Media Library may be attributed to one of the following third-party plugins:

– Bulk Media Register
– Imagify
– Enable Media Replace

To access your Media Library, please use the following link: [https://6a99ad6bf8.nxcli.io/wp-admin/upload.php?mode=list](https://6a99ad6bf8.nxcli.io/wp-admin/upload.php?mode=list)

Should you encounter any further issues, we recommend contacting the respective plugin authors for support, as they are best equipped to assist with problems related to their plugins.

Thank you for your attention to this matter. Should you have any other questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#404299 Copied

Shehzad Ghazi

Participant

July 12, 2024 at 15:42

Media is just the one there are some other issues as mentioned above and after deactivating all three mentioned plugin issue is still there.

#404424 Copied

Luca Rossi

Support staff

July 13, 2024 at 11:46

Hi @Shehzad Ghazi,

The Media Library is working fine on the stating site now. We guess it could be the cache issues: https://tinyurl.com/29fdwae7.

Could you please double check?

Thank you!

#404513 Copied

Shehzad Ghazi

Participant

July 15, 2024 at 16:24

Hi,

It was fixed.

#404888 Copied

Luca Rossi

Support staff

July 16, 2024 at 09:26

Glad to hear that.

If you need anything else please let us know.

#405013 Copied
Tagged: fixing woocommerce themes, media page blank, troubleshooting wordpress, woocommerce media page problem, wordpress dashboard issues, wordpress dashboard media, wordpress woocommerce themes
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In wordpress dashboard media page gone blank.

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