Incomplete Import - by shayanhaghani - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: shayanhaghani
    shayanhaghani
    Participant
    March 2, 2020 at 12:02

    Hi
    i installed Xstore theme and then Import the Default theme according to the guide.
    But i have some problems.
    1) i don’t have Single Product page like demo
    i want this one : https://xstore.8theme.com/product/product-classic/
    But i doesn’t import corectly.
    2) The header in demo is so good , but when i import theme , its not good

    Please Help Me

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2020 at 12:38

    Hello,

    Provide us with WP Dashboard access because I see that you removed to trash required woocommerce pages like cart, checkout, shop and I don’t see any product on your site.

    Regards

    Avatar: shayanhaghani
    shayanhaghani
    Participant
    March 2, 2020 at 15:43

    Hi
    I sent you Dashboard access.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2020 at 19:07

    Hello,

    1) You enabled single product builder but did not add any content. I have added some default content for you http://prntscr.com/ragjkm
    If you don’t want or don’t need custom structure of the single product and the default (pre-created) is ok for you then it would be better to disable single product builder (Theme Options > WooCommerce > Single product builder > Off) and use the default layout http://prntscr.com/ragohp

    2) Seems you launched the import a few times and got duplicated menu items. Edit your menu from Appearance > Menus to remove/add menu items you need for different menus that are used in the header. Also, watch our video tutorials how to edit header using header builder https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    Let me know if you have any other questions.

    Regards

    Avatar: shayanhaghani
    shayanhaghani
    Participant
    March 2, 2020 at 22:52

    Thank you so much.
    you solved my problem.
    have a good time 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 3, 2020 at 12:42

    Hello,

    Great. You are welcome.

    Regards

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