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Incorrect success message being displayed upon saving new billing and shipping address

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

Abhijeet Kumar

Participant

January 13, 2025 at 12:31

Incorrect success message being displayed upon saving new billing and shipping address. Message is “Address changed successfully.”

Steps to replicate:
1) Lauch website and login
2) Navigate to my account -> Address
3) Add billing and/ or shipping address
4) Validate the success message after adding each address

https://paste.pics/1a8bd4dd538d8cf51bbb99b98d1d8c8a

Please, contact administrator
for this information.

#430383 Copied Theme version: 9.4.6

3 Answers

Jack Richardson

Support staff

January 13, 2025 at 15:16

Dear @Abhijeet Kumar,

Thank you for reaching out to us.

The message you are referring to originates from the WooCommerce plugin. To troubleshoot the issue, we recommend testing it with a default theme, such as Storefront. If the problem persists only when using our theme, we kindly request you to provide us with additional details, including screenshots, video recordings, or excerpts that highlight the issue.

If the issue is not specific to our theme, we suggest contacting WooCommerce support directly for further assistance.

We appreciate your understanding and adherence to our support guidelines and privacy policy.

Best regards,
Jack Richardson
The 8Theme Team

#430439 Copied

Abhijeet Kumar

Participant

January 29, 2025 at 12:44

This is happening same on the Vanilla/ default theme as well http://155.248.255.99:8080/
closing the ticket

#432674 Copied

Andrew Mitchell

Support staff

January 29, 2025 at 12:44

Dear Abhijeet Kumar,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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Incorrect success message being displayed upon saving new billing and shipping address

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