Incorrect success message being displayed upon saving new billing and shipping address

This topic has 2 replies, 2 voices, and was last updated 2 hours, 14 minutes ago ago by Jack Richardson

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 13, 2025 at 12:31

    Incorrect success message being displayed upon saving new billing and shipping address. Message is “Address changed successfully.”

    Steps to replicate:
    1) Lauch website and login
    2) Navigate to my account -> Address
    3) Add billing and/ or shipping address
    4) Validate the success message after adding each address

    https://paste.pics/1a8bd4dd538d8cf51bbb99b98d1d8c8a

    Content is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 13, 2025 at 15:16

    Dear @Abhijeet Kumar,

    Thank you for reaching out to us.

    The message you are referring to originates from the WooCommerce plugin. To troubleshoot the issue, we recommend testing it with a default theme, such as Storefront. If the problem persists only when using our theme, we kindly request you to provide us with additional details, including screenshots, video recordings, or excerpts that highlight the issue.

    If the issue is not specific to our theme, we suggest contacting WooCommerce support directly for further assistance.

    We appreciate your understanding and adherence to our support guidelines and privacy policy.

    Best regards,
    Jack Richardson
    The 8Theme Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.