Individual layouts for single product page

This topic has 8 replies, 3 voices, and was last updated 10 months ago ago by Andrew Mitchell

  • Avatar: Lantalau
    Lantalau
    Participant
    January 19, 2024 at 15:54

    If I access a specific product and select a specific layout for that product (or try to hide the sidebar using the checkbox), it does not apply it in the public part. I don’t know why. Thanks

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2024 at 16:02

    Hello, Lantalau,

    We appreciate you contacting us regarding your concern.

    To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to review your settings and ensure everything is configured correctly.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Avatar: Lantalau
    Lantalau
    Participant
    January 19, 2024 at 16:29

    Yes, of course. Thank you very much for your promptness!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2024 at 16:37

    Hello, Lantalau,

    We appreciate your prompt response.

    You are using Single Product Builder, so to disable the Sidebar, you need to create a custom template https://prnt.sc/6TbIcd-RX0k2 > set it for a particular product (Conditions) > change settings there.

    Best Regards,
    The 8Theme Team

    Avatar: Lantalau
    Lantalau
    Participant
    January 19, 2024 at 17:08

    Ok. Now I understand. If you disable the Single Product Builder constructor it allows you to select different layouts for the product.
    But if the Product Builder is active, you have to create additional templates to be able to associate it to the products.
    Is this correct? Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2024 at 17:18

    Hello, Lantalau,

    Yes, it is correct.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    The 8Theme Team

    Avatar: Lantalau
    Lantalau
    Participant
    January 19, 2024 at 17:21

    Thank you very much!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 19, 2024 at 17:21

    Dear Lantalau,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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