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Infinite loading of products on the home page

This topic has 5 replies, 3 voices, and was last updated 2 years, 11 months ago ago by AliceG

AliceG

Participant

December 3, 2021 at 10:58

In order to update the theme I switched from the php 7.3 server to the 7.4. The problem is that when I also update the theme, the products that are on the homepage don’t load.
https://snipboard.io/53f6xZ.jpg

The mistake he gives me is this:
https://snipboard.io/q7OIjm.jpg

I deactivated the plugin to minify the css and js files and I cleaned the caches but the problem remains.

So I don’t think that’s the problem. Now I have restored the backup but I cannot update the theme until I understand the problem.
Can you help me?

#310794 Copied Theme version: 8.1 WooCommerce version: 5.8

4 Answers

Rose Tyler

Support staff

December 3, 2021 at 14:29

Hello,

Create a staging site (full copy of the production) and update the theme there, please. Provide us with WP Dashboard and FTP access to the staging site to check the mentioned issue and help you.

Regards

#310816 Copied

AliceG

Participant

December 3, 2021 at 14:31

I can not do it.
If I give you the login credentials to the site, can you do it?

Please contact administrator
for this information.

#310817 Copied

Olga Barlow

Support staff

December 3, 2021 at 18:06

Hello,

Check your site now, please.

Regards

#310840 Copied

AliceG

Participant

December 3, 2021 at 18:14

The problem was a plug-in which was incompatible with the php 7.4 server

Thanks, solved

#310841 Copied
Tagged: home page, infinite, load, products, themes, woocommerce, wordpress
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Infinite loading of products on the home page

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