Infinity elementor tools loading during edit on page

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: dmibg
    dmibg
    Participant
    August 1, 2024 at 17:34

    Hello,

    When I go to any page on my site and click “edit with elementor” there is an infinity loading on the left-sided tools. I’m attaching an image. From what could it be this bug?

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 2, 2024 at 06:56

    Hello, @dmibg,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

    We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    Best regards,
    The 8Theme Team

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