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Informations page – not correctly shown in some tablets

This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Olga Barlow

sugi1119

Participant

July 30, 2016 at 00:02

Hi,

I just realised information page is not correctly display in some tablets.
I checked with Samsung Galaxy Note 10.1.

Information page shows the information menu tabs in the screen wide and about 5% of the right side of screen shows the articles.

This is same things happening if I opened demo site in the tablet.
So, this is only for tablet resolution issue? or is there any way to fix it?

Please advise.

Please, contact administrator
for this information.

#135044 Copied Theme version: Xstore1.5

5 Answers

Olga Barlow

Support staff

July 30, 2016 at 13:29

Hello,

Could you, please, provide me screenshot and highlight problems for our better understanding.

Regards

#135071 Copied

sugi1119

Participant

July 30, 2016 at 14:06

Hi Olga,
Please refer below the screen shot.
http://prntscr.com/bzg9v4

As you can see only tab menu are displayed and unable to see the contents.

Thank you,

#135075 Copied

Olga Barlow

Support staff

August 1, 2016 at 12:52

Hello,

Could you, please, enable any default theme and check if you have this issue with default theme too?
Provide me screenshot how it looks with default WP theme.

Regards

#135206 Copied

sugi1119

Participant

August 1, 2016 at 13:05

Hi Olga,

I changed the theme to WP default: Twenty fourteen.
http://prntscr.com/c06ozq

This screen shot is captured from the tablet.
This is exactly same to appear in my laptop as well.

So, I cannot see same problem in WP default theme.

#135208 Copied Theme version: Xstore1.5

Olga Barlow

Support staff

August 1, 2016 at 19:14

Hello,

I moved your request to the second level of our support and send you the answer once get fix from our developers.

Regards

#135288 Copied
Tagged: best selling, informations, optimized, tablets, themes, woocommerce
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Informations page – not correctly shown in some tablets

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