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Initial problems with theme - by sottno - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

sottno

Participant

June 25, 2020 at 13:13

Hello, we encountered problems right after installation of theme. We cannot even edit pages or anything. It looks like some wpbakery massive addon is problem. But we cannot work with this

http://tatianazidekova.com/wp-admin/post.php?post=5539&action=edit
No bakery plugin is presented, page is broken

Please FIX asap and let us know what is the real issue

Please, contact administrator
for this information.

#242093 Copied Theme version: 6.3.6.

1 Answer

Rose Tyler

Support staff

June 25, 2020 at 14:28

Hello,

There is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact the hosting provider and ask to increase the maximum body length value, then you will be able to edit pages.

Regards

#242110 Copied
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