Return to previous page

Inserted a viral code - by Petuhoff - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Jack Richardson

Petuhoff

Participant

July 7, 2015 at 11:15

Hi! Today I notices bugs on my site and discovered a code, which included css.googleaps.ru/css link and stopped site opening. I checked backup copies and found that it was inserted on 1st of july, that time you made some changes to my site. Please verify that it’s not a leak of my passes from your base. I’m very afraid. Now I removed that code manually from mysql and afraid of some new. You are the only, who got my new key for servers since last time I changed them. Please check your clients pass base.

#73638 Copied Theme version: 3.0

3 Answers

Jack Richardson

Support staff

July 7, 2015 at 16:11

Hello,

In this case we recommend you to analyze all available server/site logs to inspect how viral code has been inserted to your site. Also you can ask your hosting provider to help you with that. Besides you need to scan all PCs which were used to login to your site dashboard/FTP with antivirus software with the latest virus databases, and in addition change all passwords.
Please note that we store our client’s private data in safe.

Best regards,
Jack Richardson.

#73726 Copied

Petuhoff

Participant

July 7, 2015 at 20:23

Good night!
Thanks. It was just request to check up! 🙂 I found that my managers watched some porn 🙂 And one PC had a lot of virus bots. This month my managers will got their salary just with porntube tickets. All that they want. Let them try to by a even a burger for this ticket. Im’ so angry with that situation. And thanks again for fast reply!

#73783 Copied Theme version: 3.0

Jack Richardson

Support staff

July 8, 2015 at 09:51

Hello,

You are always welcome.
Have a good day!

Best regards,
Jack Richardson.

#73853 Copied
Viewing 4 results - 1 through 4 (of 4 total)