Return to previous page

Instagram API Issues – Cannot delete key, adding key runs the delete function

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: versteckt
    versteckt
    Participant
    October 14, 2020 at 23:10

    Clicking the red ‘delete’ link next to the existing (expired) API key, it shows a confirmation alert but when I click “ok” to confirm, it does nothing.

    I then manually generated a key, which I can see on Instagram’s end.

    When I paste the key and click the ‘connect’ button, it asks “are you sure” and when I confirm, it says “error deleting” with only an OK button to close the alert.

    How do I remove the old key and add a new one?

    Please, contact administrator
    for this information.
    #255114 Copied Theme version: 7.0.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2020 at 07:48

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin and FTP access.

    Regards

    #255130 Copied
    Avatar: versteckt
    versteckt
    Participant
    October 15, 2020 at 18:27

    Sure, details are in the private content area.

    Please contact administrator
    for this information.
    #255239 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2020 at 09:41

    Hello,

    I’ve deleted the account via Dashboard without any problem – https://prnt.sc/v0ewg5 Please clear cache and try to add a new one then.
    Waiting for your reply.

    Regards

    #255276 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Kids Store – WordPress WooCommerce Theme
lazy-placeholder
Kidsstore – WooCommerce Theme
lazy-placeholder
Animals Store – WordPress WooCommerce Theme
lazy-placeholder
Electronics Store – WordPress WooCommerce Theme
lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Beaty & Cosmetics – WordPress WooCommerce Theme
lazy-placeholder
Interior – WordPress WooCommerce Theme
lazy-placeholder
Carwash – WordPress WooCommerce Theme
lazy-placeholder
Watches Store – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.