Instagram doesn't work - by Milou Soeters

This topic has 14 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 2, 2018 at 16:32

    Hi there!

    I’d like to add an instagram view on my homepage but it doesn’t work.
    It says ‘Instagram did not return a 200’ as you can see over here.

    https://dev.moodzdesign.nl/wp-content/uploads/2018/03/01.jpg

    How can I solve this problem?

    Thanks!

    Milou

    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 17:24

    Hello,

    Provide me screenshot of your Instagram element settings.

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 2, 2018 at 17:47

    Thanks for the quick response.
    Here a screenshot of the settings.

    https://dev.moodzdesign.nl/wp-content/uploads/2018/03/02.jpg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 19:03

    Hello,

    Problem is caused by incorrect username http://prntscr.com/ilz19a

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 2, 2018 at 19:31

    Hello,

    Thanks! That didn’t work before, now I does:)

    2. Is there a way to get the IG pictures over the full width of de site? I mean the same as a footer for example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 20:12

    Hello,

    1) Great.
    2) Yes, edit row settings where you placed the Instagram element and choose Stretch Row and content http://prntscr.com/im0058

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 15, 2018 at 20:31

    Hi there!

    Again it says ‘Instagram did not return a 200’ although I didn’t change the settings.
    Can you tell me why it says that thing and how I can change it?

    Thanks in advance!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 09:42

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder via FTP.
    If the problem won’t be solved, please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 20, 2018 at 19:02

    Hello,

    The problem is solved for now. Thanks!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 08:03

    Hello,

    You’re welcome!

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 21, 2018 at 20:51

    Hello,

    Sorry, Right now it didn’t work again.

    Regards Milou

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2018 at 08:12

    Hello,

    I do not see the problem https://prnt.sc/iunui8

    Regards

    Avatar: Milou Soeters
    Milou Soeters
    Participant
    March 22, 2018 at 18:56

    Hello,

    I see this right now http://prntscr.com/iuxu4a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2018 at 08:19

    Hello,

    Please clear cache and check one more time.

    Regards

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