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Instagram element displays too big on mobile

This topic has 5 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Inesita

Inesita

Participant

February 15, 2023 at 21:50

Hi theinstagram element displays too big on my mobile phone and as the images do not show up in the preview I can’t resize it. I see them set as thumbnails anyway and I can’t find a way to make them smaller. also the footer does not look right on mobile.
https://postimg.cc/878gQMqk

#347078 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

4 Answers

Rose Tyler

Support staff

February 16, 2023 at 09:36

Hello, Inesita,

1/ Please check Instagram on your Home page from a real mobile device. Provide us with a screenshot and describe in more detail what do you want to change/the desired result.

2/ Please check the Footer now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Please contact administrator
for this information.

#347123 Copied

Inesita

Participant

February 16, 2023 at 10:14

Hi Rose thanks for your reply and patience!
https://postimg.cc/hzBcZkTK
Here is the screenshot of my mobile phone. Previously the instagram images were displaying very big. Now as you can see they are not visible at all…
The footer looks a lot better from the formatting side. Still the problem persists that the icons and the linked text that display correct on the back end, don’t show up in the front end.

#347130 Copied

Rose Tyler

Support staff

February 16, 2023 at 11:36

Hello, Inesita,

We can see Instagram as on the screenshot in the Private Content area
Unfortunately, there are no settings to change the size of images or columns amount for mobile.

Kind Regards,
8theme team

Please contact administrator
for this information.

#347148 Copied

Inesita

Participant

February 16, 2023 at 12:29

Hi, Rose, now they are visible again. Still very big. Knowing that I can’t change the size anywhere I’ll decide if to leave it on in the mobi8le version or not. Thanks for your efforts and reply,
Inés

#347155 Copied
Tagged: instagram, mobile, optimization, size, templates, woocommerce, wordpress
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Instagram element displays too big on mobile

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