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Instagram element feed: Error: Undefined error again

This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Carmen

Carmen

Participant

July 30, 2022 at 10:06

Hello,

Could you please check why this error has been happened?

https://prnt.sc/s7a_Faw5N6Fb

#330717 Copied Theme version: 8.2.4

4 Answers

Rose Tyler

Support staff

July 31, 2022 at 07:32

Hello,

Go to XStore > Authorization APIs > remove the existing Instagram key and add that again. After that edit page > Instagram element and select the Instagram account. Save changes and check after that. It looks the existing token just expired.

Regards

#330737 Copied

Carmen

Participant

July 31, 2022 at 16:31

You team fix this problem last week.

But, I had the same problem again.

#330771 Copied

Rose Tyler

Support staff

August 1, 2022 at 12:01

Hello,

Please delete current accounts and add one more time Business type.
Let us know the result

Regards

#330814 Copied

Carmen

Participant

August 1, 2022 at 13:09

its working now

Thank

#330824 Copied
Tagged: element feed, error, instagram, json, undefined, woocommerce, wordpress
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Instagram element feed: Error: Undefined error again

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