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Instagram error - by beerzs15 - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: beerzs15
    beerzs15
    Participant
    January 15, 2021 at 08:03

    Hello my instgaram was working just fine but in one day instead of instgaram iamges this appeared, can you please fix this? https://prnt.sc/wo07m5

    Please, contact administrator
    for this information.
    #268490 Copied Theme version: 0.0.1
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2021 at 08:45

    Hello,

    Try to remove the Instagram token and add it again in XStore > Authorization APIs. Refresh Instagram after that and check. Let us know about results.

    Regards

    #268496 Copied
    Avatar: beerzs15
    beerzs15
    Participant
    January 15, 2021 at 14:13

    a did but now Error: There is no media to show

    #268567 Copied
    Avatar: beerzs15
    beerzs15
    Participant
    January 15, 2021 at 14:13

    https://prnt.sc/wondsy

    #268568 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2021 at 17:30

    Hello,

    May I ask you why did you connect your account as personal if your Instagram account type is Business https://prnt.sc/wpacwn ?
    Remove token and generate Business token if your account type is business https://prnt.sc/wpal6d
    Try and let me about the results after that.

    Regards

    #268616 Copied
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