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Instagram error in home page but in other pages is correct.

This topic has 4 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Tony Rodriguez

leveltgp

Participant

February 22, 2024 at 17:56

Hello in my client eshop https://queenmother.gr/
in home page Instagramm have an error : Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.

But in product pages it is displayed correctly can you tell me how to solve this?
Here in a product it is ok.
https://queenmother.gr/product/queen-mother-makrymaniki-blouza-fouter-thilasm-2/?rlv_rid=c5855a68-ec6d-43c8-83f0-85d655389d68&rlv_rpid=47814&rlv_rpos=3
Access credentials was provided earlier in othe ticket.

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#384448 Copied Theme version: 9.2.8

3 Answers

Tony Rodriguez

Support staff

February 23, 2024 at 06:03

Hello, @leveltgp,

Thank you for reaching out to us with your concern.

Please check the reply from this topic – https://www.8theme.com/topic/instagram-doesnt-work-2/

We hope this information is helpful. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#384466 Copied

leveltgp

Participant

February 23, 2024 at 06:26

Hello, I remove and re enter the token, the problem in home page exist. We need to generate a new on from Instagram?

#384469 Copied

Tony Rodriguez

Support staff

February 23, 2024 at 06:31

Hello, @leveltgp,

We would like to inform you that it is necessary to generate a new token from Instagram. Please proceed with this action and verify the functionality once more.

We trust this guidance will be of assistance to you.

Best regards,
The 8Theme Team

#384471 Copied
Tagged: fix instagram error wordpress themes, homepage instagram issue wordpress, instagram error woocommerce wordpress themes, woocommerce instagram error solution, wordpress instagram homepage problem, wordpress instagram troubleshooting, wordpress theme instagram error fix
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