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Instagram feed does not show correctly - by ycs7a

This topic has 10 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

ycs7a

Participant

January 28, 2018 at 12:51

Hi,

When I use the Instagram feed of 8theme on my website, then the images do not show and they are far too large. How can I fix this? See this image and this image.

Thank you

#183149 Copied

9 Answers

Rose Tyler

Support staff

January 29, 2018 at 08:31

Hello,

We’ve sent widgets.php file to your registration email.
You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#183167 Copied

ycs7a

Participant

January 29, 2018 at 20:46

Hi Rose,

Thank you, I have received the file through e-mail. Can I ask you to upload it, I do not what to do. My FTP login codes are in the private content.

Please, contact administrator
for this information.

#183308 Copied

Rose Tyler

Support staff

January 30, 2018 at 09:22

Hello,

I’ve replaced the file in wp-content/themes/Christian/framework folder. Please wait for 2 hours > clear all cache on site and check Instagram.

Regards

#183333 Copied

ycs7a

Participant

January 31, 2018 at 22:42

Hi Rose,

Thank you! Is it possible to have the images columns of 6 and rows of 2 beneath each other?

#183518 Copied

Rose Tyler

Support staff

February 1, 2018 at 09:44

Hello,

You’re welcome!
Please provide link to page where you want to achieve this.

Regards

#183544 Copied

ycs7a

Participant

February 2, 2018 at 23:33

Please see this image and this website.

#183820 Copied

Rose Tyler

Support staff

February 5, 2018 at 10:01

Hello,

Unfortunately, this is not possible via using our Instagram element, you may try to use some 3-rd party plugin, but we can guarantee full compatibility with such plugin.

Regards

#183915 Copied

dreamupstudio

Participant

February 9, 2018 at 10:58

Hello,
I have the same issue. How can I solve the problem?
Regards.

#184581 Copied Theme version: 3.1

Rose Tyler

Support staff

February 9, 2018 at 11:23

Hello, @dreamupstudio

We’ve sent widgets.php file to your registration email.
You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#184588 Copied
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