Instagram feed not working - by kranzvip

This topic has 13 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: kranzvip
    kranzvip
    Participant
    June 29, 2015 at 05:44

    do i need to install a third party plugin for this 8theme widget to work?

    i get this

    “Warning: Invalid argument supplied for foreach() in /home/hrhomemo/public_html/wp-content/themes/classico/framework/widgets/wp-instagram-widget.php on line 224

    Warning: base64_decode() expects parameter 1 to be string, array given in /home/hrhomemo/public_html/wp-content/themes/classico/framework/widgets/wp-instagram-widget.php on line 254

    Warning: array_slice() expects parameter 1 to be array, boolean given in /home/hrhomemo/public_html/wp-content/themes/classico/framework/widgets/wp-instagram-widget.php on line 256

    Warning: Invalid argument supplied for foreach() in /home/hrhomemo/public_html/wp-content/themes/classico/framework/widgets/wp-instagram-widget.php on line 95”

    no go….

    also anyway to turn off those language icons on top left and dollar signs?

    12 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 29, 2015 at 08:29

    Hello,

    To disable languages icons go to wp-admin panel > Appearance > Widgets and add an empty Text widget to “Left Side top bar area”.
    Provide us with wp-admin panel and FTP credentials to check the issue with Instagram widget and the page link where it should be displayed.

    Regards,
    Eva Kemp.

    Avatar: kranzvip
    kranzvip
    Participant
    June 30, 2015 at 06:51

    i dont have an ftp setup at the moment as crazy as that is..
    i just popped this up quick qith softclicious.
    i can go setup an ftp account for you in a second..
    but i made you an admin…
    take a look.

    i also feel like the fonts or something are a little wierd.
    ill get to the bottom of this irst and keep at it.

    also how do i remove the 8theme footer copyriht <3 text and replace it with the clients company info?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2015 at 08:41

    Hello,

    Sorry, but we still need FTP access. Could you please create FTP account for us?
    Please read how to create your own footer:
    https://www.8theme.com/classico-theme-documentation/ (paragraph “8. Footer”).

    Regards,
    Eva Kemp.

    Avatar: kranzvip
    kranzvip
    Participant
    July 1, 2015 at 05:51

    see below thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 1, 2015 at 08:29

    Hello,

    You provided us with an empty FTP account. Please give us permissions to access the site files.

    Regards,
    Eva Kemp.

    Avatar: kranzvip
    kranzvip
    Participant
    July 13, 2015 at 23:05

    sorry for the delay.
    here is the info.

    i believe this shoul work:

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 14, 2015 at 11:55

    Hello,

    Sorry for a delay.
    We’ll fix the issue in the next theme update. If developers provide us with the fix earlier we’ll notify you.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: kranzvip
    kranzvip
    Participant
    July 14, 2015 at 17:06

    i’m sorry but that isnt going to work for me
    i puchased a product that was complete and said to work.

    the design was already sold to a client as a final signed off design, and i have been tryining to resolve this issue for over a week.
    i understand the last delay was on my part due to an ftp issue.
    the simple fact is that i am using the most common server (siteground) and i did a demo install.
    there is no reason that it shoudlnt have worked from the get go.

    apologies here are not going to cut it.
    i paid for a working template and i need it completed.
    please hire or find your developer to fix this issue.
    i dont have a luxury of “waiting” for your team to fix an issue i am dealing with now.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 15, 2015 at 09:35

    Hello,

    Did you change FTP credentials?
    We can’t log in now.
    Please provide us with the correct FTP login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: kranzvip
    kranzvip
    Participant
    July 16, 2015 at 01:25

    sorry typo:
    see below

    Please, contact administrator
    for this information.
    Avatar: kranzvip
    kranzvip
    Participant
    July 16, 2015 at 01:26

    k that works just logged in.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 07:00

    Hello,

    We’ve reuploaded widgets.php file. Please check Instagram widget now.

    Best regards,
    Jack Richardson.

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