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Instagram Feed showing likes instead of comments

This topic has 14 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Andrew Mitchell

kmc

Participant

August 28, 2024 at 05:35

Hi, I see that the instagram feed module shows number of comments, can we change it to show the number of likes? and also is it possible that everytime customer click on the image it automatically add a like? (if their device is logged in)

#411892 Copied Theme version: 9.3.18

13 Answers

Andrew Mitchell

Support staff

August 28, 2024 at 15:47

Hello, kmc,

Thank you for reaching out to us.

1) Regarding the possibility of adding a like automatically every time a customer clicks on an image, unfortunately, this is not feasible due to Instagram’s restrictions.

2) We can attempt to implement a feature to display the number of likes, but we will require access to your website’s admin panel and FTP to proceed.

Best Regards,
8Theme’s Team

#412047 Copied

kmc

Participant

August 30, 2024 at 09:07

Please see our login detail below

Please contact administrator
for this information.

#412314 Copied

Andrew Mitchell

Support staff

August 30, 2024 at 15:23

Hello, kmc,

We hope this message finds you well. We have noticed that we have not received a response from your Instagram account. This issue is likely due to an outdated Instagram API token. Could you please update and resend the token at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

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#412401 Copied

kmc

Participant

August 31, 2024 at 05:24

It seems ok on my end, can you double check?

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#412457 Copied

Andrew Mitchell

Support staff

September 2, 2024 at 10:16

Hello, kmc,

We hope this message finds you well. We would like to inform you that the information you are currently viewing is being displayed from the cache. This can be observed from the discrepancy between the number of comments shown and the actual number of comments under the posts.

For further details regarding this error, please refer to the attached files.

Best Regards,
The 8Theme Team

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#412684 Copied

kmc

Participant

September 2, 2024 at 16:38

I just checked my FB, re-generated everything, and it still does not show comments, I am sure what went wrong.

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Andrew Mitchell

Support staff

September 3, 2024 at 13:20

Hello, kmc,

I hope this message finds you well. We are writing to inquire whether the token on the website has been updated to the one generated recently. Additionally, could you please send us the newly generated token at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#412888 Copied

kmc

Participant

September 8, 2024 at 07:11

Please see my token attached.

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

September 11, 2024 at 10:18

Hello, kmc

We hope this message finds you well. We are pleased to inform you that we have made some updates to our Instagram widget. It will now display likes. Please take a moment to review these changes at your earliest convenience.

We plan to include these enhancements in an upcoming update. We will keep you informed on the progress and notify you once it is available.

Thank you for your continued support.

Best Regards,
The 8Theme Team

#413940 Copied

kmc

Participant

September 12, 2024 at 10:48

Thanks for working on this, I see that now it shows both likes and comments, is there an option to display only likes or comments?

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Andrew Mitchell

Support staff

September 16, 2024 at 14:32

Hello, kmc,

We would like to inform you that the option to display the number of comments has been disabled by turning off the “Show comments count” setting in the widget configurations.

Additionally, we are pleased to announce the introduction of new features for the “Instagram” widget:
– Show likes count
– Show comments count
– Hide empty meta (This feature hides the count of likes and comments if they are zero or empty, and it works for each post separately.)

These enhancements are designed to provide better customization of your Instagram display. These options are now available following the installation of the patch “UPDATED: Instagram meta options,” which we have applied to your settings.

Please note that these features will also be included in the next theme update.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

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kmc

Participant

September 16, 2024 at 17:54

Thanks, that works great!

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Andrew Mitchell

Support staff

September 16, 2024 at 17:54

Dear kmc,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Tagged: best woocommerce themes, instagram feed woocommerce, instagram likes over comments, likes display woocommerce, top selling woocommerce themes, woocommerce instagram integration
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Instagram Feed showing likes instead of comments

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