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Instagram has returned invalid data. - by rodrigomais12

This topic has 26 replies, 11 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

rodrigomais12

Participant

March 15, 2018 at 16:21

Hi, good afternoon, could you help me? My theme is experiencing the following error: Instagram has returned invalid data.
Has any solution been made available or will it be resolved by updating the theme?

Image

#188355 Copied

25 Answers

Rose Tyler

Support staff

March 15, 2018 at 16:55

Hello,

We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder.
Also, the fix will be included in next theme update.

Regards

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rodrigomais12

Participant

March 15, 2018 at 17:01

Thank you very much, it worked
Thank you for your help.

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Rose Tyler

Support staff

March 15, 2018 at 17:05

You’re welcome!
Have a nice day.

Regards

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beezsolutions

Participant

March 15, 2018 at 17:06

CAn I have the file too?
thanks

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Rose Tyler

Support staff

March 15, 2018 at 17:07

Hello @beezsolutions

Please check email.

Regards

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evanesoteric

Participant

March 16, 2018 at 14:32

Me as well, please, if I may impose upon you.

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Rose Tyler

Support staff

March 16, 2018 at 15:22

Hello @evanesoteric,

Please check email.

Regards

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caravan4ik

Participant

March 16, 2018 at 16:14

Hi
can I have the file too?
thanks

Please, contact administrator
for this information.

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Rose Tyler

Support staff

March 16, 2018 at 16:17

Hello @caravan4ik,

Please check email.

Regards

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Capri

Participant

March 17, 2018 at 12:21

please send me also. Thank you

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Rose Tyler

Support staff

March 19, 2018 at 08:35

Hello @Z Richard,

Please check email.

Regards

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donaceli

Participant

March 20, 2018 at 14:44

I’m having the same issue, can you send me the file please.

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Rose Tyler

Support staff

March 20, 2018 at 14:48

Hello @donaceli,

Please check email.

Regards

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donaceli

Participant

March 20, 2018 at 15:06

Super! Thanks.

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Rose Tyler

Support staff

March 20, 2018 at 15:45

Hello @donaceli,

You’re welcome!

Regards

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janesupport

Participant

March 22, 2018 at 19:41

Hello,

Same problem here, could you please send me the file?

Thanks¡

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Rose Tyler

Support staff

March 23, 2018 at 08:20

Hello @janesupport,

Please check email.

Regards

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BorisZajicek

Participant

March 26, 2018 at 23:09

Same problem here…

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Rose Tyler

Support staff

March 27, 2018 at 07:16

Hello @BorisZajicek,

Please check email.

Regards

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BorisZajicek

Participant

March 28, 2018 at 11:56

I got widget from you by email, so i uploaded it to my web, and it was OK then, but today Xstore version 4.22 came, so i upgraded… and then Instagram widget is broken again. So i uploaded mailed version again and it is still broken then!

#189508 Copied Theme version: 4.22

Rose Tyler

Support staff

March 28, 2018 at 13:17

Hello @BorisZajicek,

In 4.22 theme update was added fix for the Instagram problem. If on your site the problem persists, please create a new topic and provide temporary wp-admin and FTP access in Private Content.

Regards

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joskip

Participant

March 28, 2018 at 20:01

Hi,

can i have the file as well?

Thanks!

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Rose Tyler

Support staff

March 29, 2018 at 07:14

Hello @joskip,

You can simply update the theme and the Instagram problem will be fixed – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

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andriwbm

Participant

April 2, 2018 at 20:44

Hi,

Could you please send me the file? I have the same problem.

Thanks!

#190053 Copied Theme version: XStore version 14.5 WooCommerce version: Versión 3.2.0

Rose Tyler

Support staff

April 3, 2018 at 07:49

Hello @andriwbm,

Done.
But note, that the problem was fixed in the latest theme update, so I would recommend you to update the theme and all required plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Don’t forget to create backup of your files and database before starting the update process.

Regards

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