This topic has 11 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler
8theme widget doesn´t work. I replaced de wp-instagram-widget.php file in xstore/framework/ folder but didn´t work….
Hello,
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder via FTP.
Regards
Hello, as i said, i´ve already done that and it does not seem to work…
Hello,
Please make sure you cleared all cache (browser, plugin, server cache).
Regards
Yes, already done and no success…
Any other idea? i´ve this working in other websites i manage. I have all configured exactly the same way in this and can´t get this to work fine.
Hello,
Do you use CDN?
Please provide temporary wp-admin and FTP access so we can take a closer look.
Regards
Hello,
Data provided in private. Thank you.
Hello,
Looks like your FTP access and wp-admin access for 2 different sites. We’ve installed WP File Manager plugin and replaced wp-instagram-widget.php file via admin panel. Please check result https://prnt.sc/itskd9
Regards
Now it seems to work perfect. Thank you so much.
You’re welcome!
Regards
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