Instagram in App Browser display issue Galaxy S22

This topic has 2 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Zerodegreeac
    Zerodegreeac
    Participant
    July 1, 2022 at 17:46

    Hello. We have an account on Instagram for our company match-tea.co.uk. On our instagram profile, we have the link that goes to our website. When an instagram user clicks on the link, it opens the instagram “in-app” browser. However, this browser does not display our menu correctly (unresponsive) Since a lot of customer would use that browser to purchase products, it is important that the menu displays correctly. The pics were taken on a Samsung Galaxy S22 on the Instagram in-app browser.

    Check the images:

    https://ibb.co/Hdb0PYg
    https://ibb.co/1d1VLSr
    https://ibb.co/vsT3fny
    https://ibb.co/zxCgBpq

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2022 at 12:59

    Hello,

    Thanks for using our theme and for contacting us.
    You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.
    Let us know if it helps.

    Regards

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