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Instagram issue - by KarolinaZet - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 3 years, 2 months ago ago by KarolinaZet

  • Avatar: KarolinaZet
    KarolinaZet
    Participant
    September 28, 2021 at 07:24

    Good morning. I created an acces token for my instagram account. Then I tried to add it to my Instagram widget in footer section. I was able to choose it from the list. But when I saved the changes nothing happened. I still see “To use this element select instagram user”. When I open the widget once again the I dont see the chosen ID. Please can you help me? Kind regards

    Please, contact administrator
    for this information.
    #303721 Copied Theme version: 1.0
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2021 at 16:55

    Hello,

    I removed Instagram element and readded that again and user saves ok. Check now.

    Regards

    #303772 Copied
    Avatar: KarolinaZet
    KarolinaZet
    Participant
    September 29, 2021 at 08:39

    Hi 🙂 thank you, everything seemed to be ok, but when I made changes on the home page (deleted the gallery) the problem repeated … instagram disappeared, maybe you need to reinstall the plugin?

    #303851 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 29, 2021 at 12:39

    Hello,

    Check again, please.

    Regards

    #303929 Copied
    Avatar: KarolinaZet
    KarolinaZet
    Participant
    September 29, 2021 at 14:30

    It works! 🙂 thank you!

    #303945 Copied

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The issue related to '‘Instagram issue’' has been successfully resolved, and the topic is now closed for further responses

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