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Instagram not working even after linking it correctly multiple times

This topic has 4 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

Vinit Kundu

Participant

July 12, 2022 at 10:53

Hello,
I’ve added Instagram on the homepage but the link is not happening we have tried both manual and auto methods but nothing is working. The theme reads the profile’s data and shows the profile for selection, but connect is not happening and posts are not appearing on the page.

Please, contact administrator
for this information.

#329420 Copied Theme version: 1.1 WooCommerce version: 1

3 Answers

Rose Tyler

Support staff

July 12, 2022 at 12:43

Hello,

I see that you connected your Instagram account as personal. Try to remove the existing token and connect like a business account type, please. Check after that.

Regards

#329432 Copied

Vinit Kundu

Participant

July 12, 2022 at 16:29

EAAIZCUBIhyUgBAN9t0r1h9NcdY2oAruXqRcdj1TpysHciC82a4zP3pOcBHGTwYY1y9Muczm1fRZAMxNnPGcT8yjgyb3LiRFZCe2fdMTJfmFuk0NK47VIaZBSJpBSBXhPZASDdZC5WOrZBwpftzNovEUlMqKAIgK43rA06pPTctsDccgRExrTClDPZBA1p7ZBVTnjDdJiYLtCxpZAMM4GRgfIoUv2Ux6iWQyy7yTVZAMrMBoywZDZD

the token

I AM NOT THAT DUMB boys

seriously you think i didn’t do that i should.

#329469 Copied

Olga Barlow

Support staff

July 12, 2022 at 18:24

Hello,

We have made some changes to the files. Could you try to generate the token again using Add account button?

Regards

#329493 Copied
Tagged: correctly, instagram, linking, multiple times, not working, templates, woocommerce, wordpress
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