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Instagram only shows username - by Creative Panda

This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Creative Panda
    Creative Panda
    Participant
    September 25, 2020 at 16:51

    Hello there!

    In the footer area of my site the Instagram widget only shows my username. I was hoping this problem would resolve itself after an update / some time. Unfortunately, that’s not the case and I have no clue on what causes the problem.

    Could you please advise?

    #252779 Copied Theme version: 6.3.2 WooCommerce version: 4.5.2
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2020 at 11:11

    Hello,

    Have you added Instagram API key in the WooPress > Instagram settings?
    Could you, please, provide us with temporary WP Dashboard and FTP access to your site?

    Regards

    #252844 Copied
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