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Instagram widget - by EugeneKey - on WordPress WooCommerce support

This topic has 99 replies, 22 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

EugeneKey

Participant

January 12, 2018 at 08:45

Hi again, I noticed that for several days the instagram widget does not work. The same way on your demo site.

I deleted the Transients Cache, but this does not fix the situation.

An error if you try to open the insta image is the following:
Invalid URL signature

Kind Regards,
Eugene.

#181686 Copied Theme version: 1.1.1

98 Answers

Rose Tyler

Support staff

January 12, 2018 at 10:57

Hello,

Take our apologies for this inconvenience. Our developers are working on this problem and I think we’ll release the new update once solve the problem. I’ll inform you once we get the solution for this.

Regards

#181704 Copied

Rose Tyler

Support staff

January 12, 2018 at 16:17

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#181754 Copied

EugeneKey

Participant

January 12, 2018 at 18:27

Thank you very much! It’s working very well.

#181762 Copied

lcanul

Participant

January 13, 2018 at 04:53

Hi 8theme. I have exactly the same issue with the widget.

Two days ago I noticed this and I was waiting for some update or just it can be fixed by itself or by you but nothing has happened until today.

Hoping you can help us.

Kinds regards!
Luis Angel

#181772 Copied Theme version: Lifestyle

Rose Tyler

Support staff

January 15, 2018 at 10:15

Hello, @EugeneKey

Great. Have a nice day.

Regards

#181845 Copied

Rose Tyler

Support staff

January 15, 2018 at 10:17

Hello, @lcanul

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Sorry for the inconvenience.

Regards

#181846 Copied

finleydesign

Participant

January 17, 2018 at 10:36

Same issue here, please can you send the file

#182145 Copied

Rose Tyler

Support staff

January 17, 2018 at 10:53

Hello, @finleydesign

Please check email.

Regards

#182146 Copied

Agatha

Participant

January 18, 2018 at 15:09

Can you please send me the file as well? My IG widget is broken. Thank you

#182239 Copied

Rose Tyler

Support staff

January 18, 2018 at 15:21

Hello, @Agatha

Please check email.

Regards

#182240 Copied

codeexist

Participant

January 23, 2018 at 00:13

Can you please send me the fix for this…we are having the same issue.

Thank you!

#182677 Copied

Rose Tyler

Support staff

January 23, 2018 at 08:26

Hello, @codeexist

Done. Please check email.

Regards

#182692 Copied

Eugen

Participant

January 24, 2018 at 08:58

Can you please send me the fix for this…we are having the same issue.

#182787 Copied

Rose Tyler

Support staff

January 24, 2018 at 09:00

Hello, @Eugen

We’ve sent the file to your registration email.

Regards

#182788 Copied

dailydoseofgen

Participant

January 30, 2018 at 12:05

Hello there,
please can you send also to me because I have the same issue.

Thank you

#183352 Copied

Rose Tyler

Support staff

January 30, 2018 at 13:02

Hello, @dailydoseofgen

Done. Please check email.

Regards

#183355 Copied

lea_scz

Participant

January 31, 2018 at 20:43

Hello,
I have the same problem with instagram. Can you send me the widget ? Thank you !

#183511 Copied

Rose Tyler

Support staff

February 1, 2018 at 11:03

Hello, @lea_scz

Done.

Regards

#183568 Copied

lea_scz

Participant

February 2, 2018 at 07:57

Thank you Rose !
I still have a problem. Only 5 pictures are visible over 12 on the Instagram feed.
How can I solve the problem ?

Léa

#183672 Copied

Rose Tyler

Support staff

February 2, 2018 at 08:10

Hello, @lea_scz

You’re welcome!
Please create a new topic and provide screenshot of the problem + temporary wp-admin access in Private Content.
Thanks in advance.

Regards

#183675 Copied

JF

Participant

February 2, 2018 at 09:59

I have the same issue with Instagram widget, may I kindly ask you for the fix as well?

Thank you.

Please, contact administrator
for this information.

#183698 Copied

Rose Tyler

Support staff

February 2, 2018 at 10:08

Hello, @JF

Please check email.

Regards

#183700 Copied

JF

Participant

February 2, 2018 at 10:29

Thank you very much.

#183705 Copied

Rose Tyler

Support staff

February 2, 2018 at 10:42

Hello, @JF

You’re welcome!
Have a nice day.

Regards

#183706 Copied

temppelinemanta

Participant

February 5, 2018 at 16:50

Hello!

I have also problems to get IG-pictures shown… :/

#184003 Copied Theme version: Lifestyle

Rose Tyler

Support staff

February 5, 2018 at 16:52

Hello, @temppelinemanta

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#184007 Copied

temppelinemanta

Participant

February 6, 2018 at 09:19

Thank You, but I need more help to do that… this all is new to me, and I dont`t understand the IT-english that well… I´m sorry 😀 😀

#184053 Copied

Rose Tyler

Support staff

February 6, 2018 at 09:38

Hello, @temppelinemanta

You need to re-upload the file via FTP.
Or provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content and we will replace the file for you. You can ask your hosting provider support to help you to find your FTP details.
If you have any other questions, please create a new topic https://www.8theme.com/forums/lifestyle-wordpress-support-forum/ – http://prntscr.com/iarwu5

Regards

#184060 Copied

temppelinemanta

Participant

February 6, 2018 at 14:10

Hi!

Please, You will/can replace the file for me 🙂

Tell me also, how can I change the content in sliders?

Please, contact administrator
for this information.

#184097 Copied
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