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Instagram widget - by MaxCon - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

MaxCon

Participant

March 5, 2018 at 15:25

Hello,
a part of the Instagram thumbnails in the footer are not being displayed. Insted of these the entered hashtags pop up. Can you help me to resolve this issue.
Thanks.

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5 Answers

Rose Tyler

Support staff

March 5, 2018 at 15:38

Hello,

Do you use latest theme version?

Regards

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MaxCon

Participant

March 5, 2018 at 16:47

Hi,
I haven’t updated the theme yet as the mentioned widget was working well. Can you let me know how to update the theme not losing any of the implemented modifications?
Thanks and regards.

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Olga Barlow

Support staff

March 5, 2018 at 18:33

Hello,

1) Do the backup of all your files and DB.
2) If you did any changes directly in template files move these changes into the child theme.
3) Make sure that WooCommerce plugin is 3.3 and higher. If not – update plugin. Then you can use auto update option (Dashboard > Updates > check for theme updates, choose theme and press update)

Also, we can update theme for you. Just provide me admin panel and FTP access to your site.

Regards

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jonathon.prevost

Participant

March 6, 2018 at 16:30

I’m having the same issue. It was doing it before I updated everything this morning and still no images loading after updates. When I try to view the image itself it says the url is invalid. Is there a code update needed to make this work? Only thing not loading are images.

#187385 Copied Theme version: 4.21.1 WooCommerce version: 3.3.3

Rose Tyler

Support staff

March 7, 2018 at 09:17

Hello @jonathon.prevost

I do not see the problem on your site http://prntscr.com/inyeal Is it solved? If not, please create a new topic and provide temporary wp-admin access in Private Content.

Regards

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