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Instagram Widget Images Broken - by aishazg02

This topic has 22 replies, 10 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

aishazg02

Participant

January 11, 2018 at 23:53

The instagram widget is connected but the images are showing up as broken:

https://cl.ly/onZP

Please, contact administrator
for this information.

#181665 Copied Theme version: 4.15 WooCommerce version: 3.2.6

21 Answers

Olga Barlow

Support staff

January 12, 2018 at 10:50

Hello,

Take our apologies for this inconvenience. Our developers are working on this problem and I think we’ll release the new update once solve the problem. I’ll inform you once we get the solution for this.

Regards

#181700 Copied

Olga Barlow

Support staff

January 12, 2018 at 12:05

Hello,

Provide me temporary FTP access to fix the issue.

Regards

#181718 Copied

M

Participant

January 13, 2018 at 19:05

Dear Olga,

Same problem with me site.

Whats the solution for it?

#181785 Copied

evgen-20

Participant

January 14, 2018 at 21:34

I have this problem too.

#181803 Copied

aishazg02

Participant

January 15, 2018 at 08:37

I’ve included my FTP info in private area.

Please, contact administrator
for this information.

#181823 Copied

Rose Tyler

Support staff

January 15, 2018 at 09:29

Hello, @aishazg02

FTP directory is empty http://prntscr.com/i0lkws
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#181834 Copied

Rose Tyler

Support staff

January 15, 2018 at 09:31

Hello, @WUNDERJUNGE, @evgen-20

Please check email.
You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#181835 Copied

M

Participant

January 15, 2018 at 10:43

Hello Tyler,

could you please resend me the file on the mail.

I had to change email address.

Thank you

#181852 Copied

Rose Tyler

Support staff

January 15, 2018 at 10:48

Dear @M

Done. Please check.

Regards

#181853 Copied

fabiok12

Participant

January 15, 2018 at 14:20

Good morning, please submit a correction for me, the registration email you say is registered here in the forum or email that makes a purchase by mail?

Please, contact administrator
for this information.

#181886 Copied

Rose Tyler

Support staff

January 15, 2018 at 14:27

Dear Fabiok12,

Please check email that you provided in Private Content.

Regards

#181888 Copied

ShadowRunner

Participant

January 16, 2018 at 15:35

Hello i have the same problem.
It has something to do with the “signature”
Can’t we all have a fix ?

Please, contact administrator
for this information.

#182074 Copied

Rose Tyler

Support staff

January 16, 2018 at 15:38

Hello, @ShadowRunner

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#182076 Copied

ShadowRunner

Participant

January 16, 2018 at 15:43

Thank you very much Olga and Rose ! 🙂

#182078 Copied

Rose Tyler

Support staff

January 16, 2018 at 15:53

Dear @ShadowRunner,

You’re welcome!
Have a nice day.

Regards

#182080 Copied

vgza

Participant

January 16, 2018 at 20:01

Hi,

I’m having the same issue. I would think you would submit this fix in an update.

Please send me the file urgently as well. I’m using XStore.

Thanks!
VG

#182105 Copied

Rose Tyler

Support staff

January 17, 2018 at 08:28

Hello, @vgza

Please check email.
You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#182127 Copied

bindebale

Participant

January 17, 2018 at 10:10

Hi,

Could you also send me the fixed file?

Best,
Kuba

#182142 Copied

Rose Tyler

Support staff

January 17, 2018 at 10:19

Hello, @bindebale

Please check email.

Regards

#182143 Copied

Rambros

Participant

January 27, 2018 at 09:51

Even my site has instagram images broken can You send me the correction file? and where i’ve to upload.

greetings

#183127 Copied

Rose Tyler

Support staff

January 29, 2018 at 10:30

Hello, @Rambros

You need to update theme to version 4.15.1 or above https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and wait for 2 hours when Instagram cache will be updated.

Regards

#183186 Copied
Tagged: broken, fix, help, images, instagram, solutions, themes, widget, woocommerce, wordpress
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