This topic has 22 replies, 10 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler
The instagram widget is connected but the images are showing up as broken:
Hello,
Take our apologies for this inconvenience. Our developers are working on this problem and I think we’ll release the new update once solve the problem. I’ll inform you once we get the solution for this.
Regards
Hello,
Provide me temporary FTP access to fix the issue.
Regards
Dear Olga,
Same problem with me site.
Whats the solution for it?
I have this problem too.
I’ve included my FTP info in private area.
Hello, @aishazg02
FTP directory is empty http://prntscr.com/i0lkws
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello, @WUNDERJUNGE, @evgen-20
Please check email.
You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello Tyler,
could you please resend me the file on the mail.
I had to change email address.
Thank you
Dear @M
Done. Please check.
Regards
Good morning, please submit a correction for me, the registration email you say is registered here in the forum or email that makes a purchase by mail?
Dear Fabiok12,
Please check email that you provided in Private Content.
Regards
Hello i have the same problem.
It has something to do with the “signature”
Can’t we all have a fix ?
Hello, @ShadowRunner
We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Thank you very much Olga and Rose ! 🙂
Dear @ShadowRunner,
You’re welcome!
Have a nice day.
Regards
Hi,
I’m having the same issue. I would think you would submit this fix in an update.
Please send me the file urgently as well. I’m using XStore.
Thanks!
VG
Hello, @vgza
Please check email.
You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hi,
Could you also send me the fixed file?
Best,
Kuba
Hello, @bindebale
Please check email.
Regards
Even my site has instagram images broken can You send me the correction file? and where i’ve to upload.
greetings
Hello, @Rambros
You need to update theme to version 4.15.1 or above https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and wait for 2 hours when Instagram cache will be updated.
Regards
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