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Instagram widget not showing content and asking for user

This topic has 6 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Inesita

Participant

February 14, 2023 at 10:14

Hi,
I placed the instagram widget on my website, but even after allowing access in the xstore panel it asks for a user. I can’t find any other place to set any user data, can you help?
https://postimg.cc/G9h9KV5K

#346894 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

5 Answers

Rose Tyler

Support staff

February 14, 2023 at 10:50

Hello, Inesita,

Please provide temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#346897 Copied

Inesita

Participant

February 14, 2023 at 11:54

Please find access data in the private area

Please contact administrator
for this information.

#346916 Copied

Rose Tyler

Support staff

February 14, 2023 at 12:01

Hello, Inesita,

Please clear the cache and check now. I’ve edited your home page > Instagram element > user – https://prnt.sc/Lhdjyuelr3j0

Kind Regards,
8theme team

#346920 Copied

Inesita

Participant

February 14, 2023 at 12:04

Top!!
Thank you SO much!

#346921 Copied

Rose Tyler

Support staff

February 14, 2023 at 12:07

You’re welcome!

Kind Regards,
8theme team

#346923 Copied
Tagged: content, instagram, templates, user, widget, woocommerce, wordpress
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Instagram widget not showing content and asking for user

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