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Instagram widget not working properly - by palosas

This topic has 6 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: palosas
    palosas
    Participant
    September 4, 2018 at 09:50

    Hi,

    The Instagram widget I have installed in my home page is not showing the latest pictures on my instagram account.

    #198888 Copied Theme version: Version 4.28.1
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 12:27

    Hello,

    Thanks for the topic.
    Please provide us with temporary wp-admin and FTP access.
    Also, let us know if you use CDN.

    Regards

    #198913 Copied
    Avatar: palosas
    palosas
    Participant
    September 5, 2018 at 07:52

    I don’t use CDN.

    Please, contact administrator
    for this information.
    #198962 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 5, 2018 at 11:50

    Hello,

    You provided Dashboard access only. We also need FTP.
    Waiting for your reply.

    Regards

    #198996 Copied
    Avatar: palosas
    palosas
    Participant
    September 5, 2018 at 11:55

    I don’t have any FTP access

    #198998 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 12:37

    Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Regards

    #199006 Copied
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