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Instagram won't link - by PB - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: PB
    PB
    Participant
    September 28, 2020 at 12:49

    We have upgraded the Theme but Instagram is not working / won’t link through to “Add Account.

    Please, contact administrator
    for this information.
    #252975 Copied Theme version: 6.3.2 WooCommerce version: 4.5.2
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 29, 2020 at 16:11

    Hello,

    Add the Instagram API http://prntscr.com/uq0tdd After that edit Static block and choose your user in the widget settings.

    Regards

    #253136 Copied
    Avatar: PB
    PB
    Participant
    September 30, 2020 at 08:16

    Good day,

    we are unable to click “Add Account” and link through to Instagram to add account. That is why i provided the wp login details for you to access and see what we are experiencing. We have another license for the same theme and the other site is working fine.

    #253240 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 30, 2020 at 17:44

    Hello,

    What browser do you use? Try to log in to your Dashboard using another browser because we don’t have any problem to click the Add account button https://gyazo.com/0fd40ecc6f304e4868a16f9dc4572984 Besides I see that you already added the key.

    Regards

    #253326 Copied
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