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Instal - by Sharkot - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Sharkot

Participant

January 1, 2024 at 19:20

hello

Please, contact administrator
for this information.

#378223 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

January 2, 2024 at 06:14

Hello, @Sharkot,

We would like to extend our gratitude for your recent purchase and for reaching out to us with your concerns.

It has come to our attention that you are experiencing an issue with a “Broken theme and/or stylesheets missing” error message during the installation of your WordPress theme. We understand that this can be a common challenge for those who are new to theme installation. Please be assured that this error does not indicate any defect in the theme itself; rather, it suggests that the theme may have been uploaded incorrectly.

To address this matter, we kindly ask that you refer to the following resource for a straightforward solution: [Envato Market Help Article](https://help.market.envato.com/hc/en-us/articles/202821510).

Furthermore, we recommend that you carefully review and adhere to the instructions provided in our theme documentation to ensure proper installation of the theme: [XStore Theme Installation Guide](https://www.8theme.com/documentation/docs/theme-installation/).

Should the issue persist after following these guidelines, please do not hesitate to provide us with your site’s WP Admin URL and credentials under the private content area of this topic. This will enable us to examine the issue directly on your site and offer the necessary assistance.

We are committed to ensuring a smooth and successful setup of your theme and look forward to resolving this matter to your satisfaction.

Warm regards,
The 8Theme Team

#378236 Copied
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