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Instal wizard error - by morsa - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

morsa

Participant

August 22, 2018 at 20:30

Hi, I’m trying to install the theme.
And when is doing the installation. There are hours trying to install the demo content. It is the second time that I try without result.
There is something wrong?

Please, contact administrator
for this information.

#198373 Copied Theme version: 4.28

8 Answers

morsa

Participant

August 22, 2018 at 20:38

I forgot to add a screenshot so they see the error.
Thank you

http://newmascota.uy/error/error.jpg

#198374 Copied

Rose Tyler

Support staff

August 23, 2018 at 07:01

Hello,

Unfortunately, I can’t login to your site.
Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Were all the plugins installed successfully? Try to install demo content from Theme Options > Import/Export.

Regards

#198380 Copied

morsa

Participant

August 23, 2018 at 15:06

Hello!
Now solve all the requirements points for installing the theme.
This time try to use the installer but regardless of demo and with the required plugins. And he gave me an HTTP ERROR 500.
I sent them the error log, to know if they can see what is happening.
Thank you!

[21-Aug-2018 09:36:11 UTC] PHP Warning: trim() expects parameter 1 to be string, array given in /home/newmascota/public_html/wp-includes/class-wp-query.php on line 736
[22-Aug-2018 13:34:48 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 13:34:48 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 13:40:58 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 13:40:58 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:15:49 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:15:49 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:33:15 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:33:15 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:15 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:15 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:18 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:18 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:34 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:34 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:36 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:36 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:48 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:48 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:49 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 14:54:49 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:07:40 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:07:40 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:07:59 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:07:59 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:08:00 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:08:00 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:08:07 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:08:07 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:02 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:02 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:21 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:21 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:27 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:27 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:50 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:09:50 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:07 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:07 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:10 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:10 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:10 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:10 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:12 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:12 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:12 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:12 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:14 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:14 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:24 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:24 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:25 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:10:25 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:14 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:14 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:17 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:17 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:19 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:19 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:35 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:11:35 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:13:11 UTC] PHP Warning: require_once(/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22
[22-Aug-2018 15:13:11 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/newmascota/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

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for this information.

#198424 Copied

Rose Tyler

Support staff

August 23, 2018 at 15:31

Hello,

It looks like the theme was not fully installed.
Did you install the theme via FTP?
You need to upload all theme files https://www.8theme.com/documentation/docs/theme-installation/

Regards

#198427 Copied

morsa

Participant

August 24, 2018 at 13:37

Hello try several times to install the theme in different ways.
I have all the requirements that they ask as a server.
I have the theme almost installed, it is already activated, DO NOT install the required plugins because that is where I always get the error. I think the one that generates the error is the Revolution Slider.
I enclose all the data, so they can access and check it.
It’s been a long time since I need to install this for a client and I can not do it, I need you to help me please.
Thank you very much!

Please, contact administrator
for this information.

#198450 Copied

Rose Tyler

Support staff

August 27, 2018 at 13:52

Hello,

Sorry for the delay due to the weekends.
Please provide us with FTP access (FTP hostname, FTP username, FTP password) and we will do our best to help you.
Also, let us know what demo version do you want to install.

Regards

#198502 Copied

morsa

Participant

August 27, 2018 at 17:35

Hi thanks!
I leave below the access data.
And the demo theme that I would like to install is https://www.8theme.com/demo/xstore/home-boxed/?preset=suits

Thank you!

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for this information.

#198514 Copied

Rose Tyler

Support staff

August 28, 2018 at 15:57

Hello,

Sorry for the delay. Please check your Home page now.
We’ve increased wp_memory_limit by editing wp-config.php define('WP_MEMORY_LIMIT', '256M');
Let us know if you need any further assistance.

Regards

#198575 Copied
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