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Install Eletronic but only blank page - by zouking

This topic has 8 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: zouking
    zouking
    Participant
    October 14, 2014 at 01:28

    Hi,

    I just installed Royal on my website, and also Electronic Demo page. However, it’s showing only a blank page.

    I already checked with my hosting,

    php version is 5.4 and 5.5
    “allow_url_fopen” and “file_get_contents()” functions are enabled
    memory limit is increased to 128M

    Please advise

    Please, contact administrator
    for this information.
    #19566 Copied
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 14, 2014 at 11:28

    Hello,

    Please update the theme to the latest 1.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    #19618 Copied
    Avatar: zouking
    zouking
    Participant
    October 14, 2014 at 15:23

    done that, still the same

    #19689 Copied
    Avatar: zouking
    zouking
    Participant
    October 15, 2014 at 08:07

    anyone can assist?

    #19807 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 15, 2014 at 08:14

    Hello,

    You provided us with an empty FTP account. There are no any files.
    Please provide us with the access to FTP.

    Thank you.
    Regards,
    Eva Kemp.

    #19811 Copied
    Avatar: zouking
    zouking
    Participant
    October 15, 2014 at 08:44

    is this the correct information?

    Please, contact administrator
    for this information.
    #19823 Copied
    Avatar: zouking
    zouking
    Participant
    October 15, 2014 at 14:49

    Hi, got it sorted out.

    Thanks.

    #19919 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 15, 2014 at 16:07

    Hello,

    We’re glad you managed to fix it.

    Enjoy your work!

    Regards,
    Eva Kemp.

    #19943 Copied
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