Install failed when uploading the zip file

This topic has 2 replies, 2 voices, and was last updated 2 days, 21 hours ago ago by Alex Carter

  • Avatar: Jason Keller
    Jason Keller
    Participant
    April 5, 2025 at 15:24

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 5, 2025 at 15:46

    Hello Jason Keller,

    Thank you for reaching out to us.

    Regarding the issue you’re experiencing with the “Missing style.css stylesheet” error, please refer to the following article from our official documentation for detailed guidance on how to resolve it:

    https://www.8theme.com/documentation/xstore/troubleshooting/theme-is-missing-the-style-css-stylesheet-error/

    This error typically occurs when the entire theme package is uploaded instead of the installable WordPress theme file. The documentation will walk you through the correct steps to ensure a successful installation.

    If you have any further questions or need additional assistance, please don’t hesitate to contact us.

    Warm Regards,
    The 8Theme Team

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